Responsible Gaming
Gaming Should Be Fun, Not a Way to Make Money
At True Fortune Casino, we believe that online gaming should be enjoyed as entertainment only. It is never a reliable way to earn money or solve financial problems. Please only gamble with money you can afford to lose, and always play within your means.
Responsible gaming is at the heart of what we do. We're committed to providing a safe, fair, and enjoyable experience for all our players.
Age Verification
You must be 18 years of age or older to use True Fortune Casino. In the United Kingdom, 18 is the legal age for gambling. We take age verification seriously and require all players to confirm their age during account registration. False statements about age are prohibited and may result in account closure and forfeiture of funds.
If you are under 18, please do not attempt to create an account or gamble on our site.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Please be aware of these warning signs:
- Chasing losses: Trying to recover lost money by gambling more
- Hiding gambling activity: Keeping your gambling secret from friends or family
- Gambling with money you can't afford to lose: Using money for essentials like rent, bills, or food
- Neglecting responsibilities: Missing work, school, or family commitments due to gambling
- Losing track of time: Gambling longer than intended
- Increasing stakes: Needing to gamble with larger amounts to feel the same excitement
- Failed attempts to stop: Trying to cut back or quit but being unable to do so
- Mood changes: Gambling to cope with stress, anxiety, depression, or other difficult emotions
- Borrowing to gamble: Taking out loans or using credit cards to fund gambling
- Relationship problems: Arguments with loved ones about gambling or money
If you recognise any of these signs in your own behaviour, please reach out for support immediately.
Self-Help Tools Available
True Fortune Casino offers several tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you can deposit per day, week, or month
- Loss Limits: Set a maximum amount you're willing to lose in a given period
- Reality Checks: Enable pop-up reminders during play to show how long you've been gambling and how much you've spent
- Time Limits: Set a maximum duration for each gaming session
- Self-Exclusion: Temporarily or permanently close your account and exclude yourself from all gaming activities
- Account Closure: Permanently close your account if you wish to stop gambling entirely
To access these tools, log into your account or contact our customer support team. These features are free and confidential.
Get Help β Support Organisations
If you or someone you know is struggling with problem gambling, help is available. Please contact one of these trusted organisations:
United Kingdom
- GamCare β Free support, counselling, and information
www.gamcare.org.uk
Helpline: 0808 8020 133 (Free, confidential, 24/7) - GamStop β National self-exclusion scheme for online gambling
www.gamstop.co.uk
Register to self-exclude from all UK-licensed online gambling operators - Gamblers Anonymous β Free peer support meetings across the UK
www.gamblersanonymous.org.uk
International Support
- Australia: Gambling Help Online β www.gamblinghelponline.org.au
- Canada: Responsible Gambling Council β www.responsiblegambling.org
- United States: National Council on Problem Gambling β www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700 - Germany: Bundeszentrale fΓΌr gesundheitliche AufklΓ€rung (BZgA) β www.bzga.de
All of these services are confidential, free, and staffed by trained professionals who understand problem gambling.
If You Need Help, Please Reach Out
Problem gambling is treatable, and recovery is possible. You don't have to face this alone. If you're struggling with your gambling, or if you're concerned about someone else's gambling, please contact one of the support organisations listed above.
Remember: Seeking help is a sign of strength, not weakness. The sooner you reach out, the sooner you can regain control of your life.
For more information about responsible gaming or to access our self-help tools, contact our customer support team at any time.